Luxaire® Homeowner Assistance
Our Home Comfort Experts Are Here to HelpOur Home Comfort Experts Are Here to Help
Review our guides for maintenance and troubleshooting, find manuals and brochures, register your product or find a local Luxaire® Contractor.
Your Neighborhood Luxaire® Contractor
Product Support
If you have a system issue, need product information or have warranty questions, we're here for you.
Please be sure to have your model and serial number on-hand when contacting support.
- Call: 877-874-7378. Available Monday - Friday, 8:00am - 5:00pm Central Time
- Email: Send us an email at cg-upgconsumerrelations@jci.com
Learn More
HVAC Care
Helpful tips for inspecting your own home comfort system – including indoor air quality (IAQ) equipment, air handlers, air conditioner/heat pumps and furnaces.
Pre-Service Prep
You can help your Luxaire® Certified Comfort Expert™ Contractor make maintenance visits fast and productive. Here you'll find tips on what to check and prepare before your contractor visits.
Troubleshooting Steps
Before making a maintenance call, check this troubleshooting guide for tips on what may be happening with your HVAC system.